Policy pack

Hospitality Operations

Hospitality-first pack for guest-impacting, occupancy, staffing, and supplier decisions.

Key
hospitality
Version
hospitality-v1
Rules
2
Domain
HOSPITALITY_OPERATIONS

Rules, in the order the evaluator tries them

Highest priority first. The first rule whose conditions all hold decides; with none, the decision is a REVIEW.

  1. Escalate severe occupancy variance

    priority 120

    revenue-anomaly-escalation · HOSPITALITY_REVENUE

    When
    • signals.occupancy_variance_pct > 20
    Then

    ESCALATE → ESCALATE · urgent · SLA 20 min

  2. Guest impact evidence check

    priority 110

    guest-impact-evidence · GUEST_EXPERIENCE

    When
    • evidence.attachments < 1
    Then

    REQUEST_INFO → REVIEW · urgent · SLA 30 min

    Guest-impacting decisions require attached proof before finalization.

Evaluate under it

Locally, with @decionis/mcp: the payload becomes the request's context, and its action the decision type. On the hosted protocol, once the bundle is stored for your organization, name vertical_pack, policy_version and require_exact_policy_version: true.

decionis_evaluate arguments

{ "policy_pack": "hospitality", "payload": { "action": "<decision type>" } }

In a hosted evaluate-decision request

"vertical_pack": "hospitality",
"policy_version": "hospitality-v1",
"require_exact_policy_version": true

What its rules read

Every fact below comes from the request's context.

  • evidence.attachments
  • signals.occupancy_variance_pct

Signals it maps

  • occupancy_ratepms
  • revparpms
  • guest_incident_ratecrm
  • staffing_gap_hourswfm